Privacy Policy
Privacy Policy
Last updated: 24 June 2026
Welcome to CeylonAsianMarket.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place an order, or contact us through our website.
1. Who We Are
CeylonAsianMarket.com is an online grocery store offering Asian grocery essentials, including rice, spices, drinks, biscuits, canned foods, baby foods, pulses, legumes, and other daily grocery products.
Website: https://ceylonasianmarket.com/
2. Information We Collect
When you use our website, we may collect the following types of personal information:
- Name and contact details
- Email address and phone number
- Billing and delivery address
- Order details and purchase history
- Account login details, if you create an account
- Payment-related information processed securely through payment service providers
- Messages or inquiries submitted through our contact forms
- Website usage data, cookies, browser type, device information, and IP address
3. How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Manage payments, invoices, refunds, and order confirmations
- Create and manage customer accounts
- Respond to your questions, requests, or customer support inquiries
- Improve our website, products, services, and customer experience
- Send important updates related to your order or account
- Prevent fraud, misuse, and unauthorized access
- Comply with legal, tax, and accounting obligations
4. Legal Basis for Processing Personal Data
We process your personal data only when there is a valid legal reason to do so, including:
- Contract: to process and deliver your order
- Legal obligation: to comply with tax, accounting, and legal requirements
- Legitimate interest: to improve our services and protect our business
- Consent: when you agree to receive marketing communications or accept certain cookies
5. Payments
Payment information is handled securely through third-party payment service providers. We do not store your full card details on our website. Payment providers may process your data according to their own privacy and security policies.
6. Delivery and Order Fulfilment
To complete your order, we may share necessary delivery information such as your name, phone number, and delivery address with courier, delivery, or logistics partners. This information is shared only for the purpose of delivering your order.
7. Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, manage shopping cart functions, analyze website performance, and support website security.
You can control or disable cookies through your browser settings. Please note that some website features, such as cart and checkout functions, may not work properly if cookies are disabled.
8. Marketing Communications
If you subscribe to our newsletter or agree to receive promotional updates, we may use your email address to send you offers, product updates, or store news. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
9. Sharing Your Information
We do not sell your personal information. However, we may share necessary information with:
- Payment service providers
- Delivery and courier partners
- Website hosting and technical service providers
- Customer support and communication tools
- Legal, tax, or regulatory authorities when required by law
10. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
11. Data Retention
We keep your personal information only for as long as necessary to provide our services, complete orders, comply with legal obligations, resolve disputes, and maintain business records.
12. Your Privacy Rights
Depending on applicable data protection laws, including GDPR, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your data in a portable format
- Lodge a complaint with a relevant data protection authority
13. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites. We recommend reviewing their privacy policies before providing any personal information.
14. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us so we can take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business practices. Any updates will be posted on this page with a revised “Last updated” date.
16. Contact Us
If you have any questions about this Privacy Policy, your personal data, or your privacy rights, please contact us through our official contact page:
